insurance transcription services Archives - Medical Transcription Company USA


The arm of transcription services are taking over every possible field. While there are many who frown upon availing transcription services for documentation, when it comes to insurance transcription the opposition is very limited. This is mostly because of the cumbersome process involved in the claiming of insurance- the endless paperwork and reports that are required from both the Insurance Company and the claimant’s end has made insurance transcription services a common ally for both sides. Most companies involved in transcription of insurance claims engage a host of professionals to handle transcription.

What is transcribed?

Insurance claim transcription refers to the transcription of documents involved in the entire process of claiming of insurance. What this means from the claimant’s perspective is the transcription of recorded statements, insurance coverage opinions, litigation reports and previous claim reports amongst others.

Insurance transcription services are not limited to the claimant’s documentation requirements. It also extends to insurance companies for whom recorded statements, notes on investigations and probes, summary reports, theft/property damage report and insurance reports for property, casualty, holdings, assets, etc. need to be transcribed.

Types of Insurance transcription services

Various types of insurance transcription services are available. They are based on the clientele and the requirement specified.

When it comes to the clientele, insurance transcription services are available specifically for commercial insurance lines and for personal insurance lines. For commercial insurance lines, transcription services are available for Professional Liability Insurance, General Liability Insurance, Property Insurance, Workers Compensation Insurance, etc. Transcription services in the personal insurance line are primarily available for Automobile Insurance and Homeowners Insurance.

When it comes to specified requirement as regards transcription of insurance claims, two options are usually made available to the clients – the option of Strict Transcription or Intelligent Transcription. The former refers to a verbatim transcription of all recordings. Every word and utterance, every detail in the audio clip is captured including the ‘ums’, ‘ahs’, false starts and stutters. The latter eliminates unnecessary words and utterances that are recorded which are not relevant to the subject matter from the transcription.

Medical transcription is an integral part of the medical profession because it makes it very convenient for the physicians and doctors or medical centers to maintain a complete written record of all their patients. It is time consuming and almost impossible for doctors to write up all the details of the patients they see. It is easier for them to make an audio recording of the symptoms, the diagnosis, the treatment etc. and then send it to specialist companies in India who will transcribe it and send it back at the shortest possible time. Outsourcing it to companies in India means low-cost medical transcription of almost 100% accuracy.

Importance Of Medical Transcription

Most of the companies that provide transcription assign clients a team of transcribers and an editor to work on their particular account every day. This is a good thing as the MTs will be familiar with the style of dictation and what the client requires and this will lead to less errors. There is no doubt that the files that are transcribed are further edited and proof-read and only then sent back to the client. Accuracy is an important factor as treatment and care of patients are based on these very records that are kept safely in the office of the doctors, or nursing homes or medical practice. Medical professionals are also expected by law to maintain a complete record of their patients. This is useful especially when for some reason the doctor may be accused of providing the wrong treatment. Outsourcing to India means good quality but low-cost medical transcription.

Medical Transcription And Insurance

Accurate information is also a requirement for insurance transcription services. Insurance companies ask for a lot of information and details when a patient goes to make a claim. They go through the entire health records and reports of the patient that are expected to be maintained, before any claims are settled. We can now see why medical transcription is so essential to the medical profession.

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